Privacy Policy
Privacy Policy
Data Controller: SimplaKit
Contact: support@support.simplakit.com
Location: Ho Chi Minh City, Vietnam
1. Data We Collect
| Data | Required | Purpose |
|---|---|---|
| Email address | Yes | Deliver purchased product |
| Full name | No | Customer support |
| Phone number | No | Customer support |
We do not collect payment data. You pay directly via bank transfer or e-wallet. We only receive confirmation that payment was made.
2. Why We Collect It
- Email: Required to perform the contract (deliver your product)
- Name / Phone: Used only for support if you choose to provide them
We do not use your data for advertising without your explicit consent.
3. Third Parties Who Receive Your Data
| Processor | Purpose | Data Shared |
|---|---|---|
| Google (Gmail/Workspace) | Send product delivery email | Your email address |
We do not sell your data to any third party.
4. Cookies & Tracking
We do not run analytics or advertising tracking without your explicit consent. If we add analytics in the future, you will be asked to consent before any tracking begins.
5. Data Retention
- Transaction records (email, order info): 5 years — required by Vietnam tax law
- If you request deletion, we delete all non-tax records within 30 days
6. Your Rights (PDPD — Decree 13/2023/ND-CP)
You have the right to:
- View your personal data we hold
- Correct inaccurate data
- Delete your data (except records required by law)
- Withdraw consent for optional processing at any time
To exercise any right, email us at: support@support.simplakit.com
7. Data Security
We store order records securely. Delivery links are sent only to your verified email address. We do not share your email with other buyers or third parties beyond what is listed above.
8. Changes to This Policy
We may update this policy. We will notify you by email if changes materially affect how we use your data.
Portions of this document adapted from Basecamp Policies (CC BY 4.0).