# Privacy Policy

**Data Controller:** SimplaKit  
**Contact:** support@support.simplakit.com  
**Location:** Ho Chi Minh City, Vietnam

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## 1. Data We Collect

| Data | Required | Purpose |
|------|----------|---------|
| Email address | Yes | Deliver purchased product |
| Full name | No | Customer support |
| Phone number | No | Customer support |

We do **not** collect payment data. You pay directly via bank transfer or e-wallet. We only receive confirmation that payment was made.

## 2. Why We Collect It

- **Email:** Required to perform the contract (deliver your product)
- **Name / Phone:** Used only for support if you choose to provide them

We do not use your data for advertising without your explicit consent.

## 3. Third Parties Who Receive Your Data

| Processor | Purpose | Data Shared |
|-----------|---------|-------------|
| Google (Gmail/Workspace) | Send product delivery email | Your email address |

We do not sell your data to any third party.

## 4. Cookies & Tracking

We do not run analytics or advertising tracking without your explicit consent. If we add analytics in the future, you will be asked to consent before any tracking begins.

## 5. Data Retention

- Transaction records (email, order info): **5 years** — required by Vietnam tax law
- If you request deletion, we delete all non-tax records within **30 days**

## 6. Your Rights (PDPD — Decree 13/2023/ND-CP)

You have the right to:
- **View** your personal data we hold
- **Correct** inaccurate data
- **Delete** your data (except records required by law)
- **Withdraw consent** for optional processing at any time

To exercise any right, email us at: support@support.simplakit.com

## 7. Data Security

We store order records securely. Delivery links are sent only to your verified email address. We do not share your email with other buyers or third parties beyond what is listed above.

## 8. Changes to This Policy

We may update this policy. We will notify you by email if changes materially affect how we use your data.

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*Portions of this document adapted from [Basecamp Policies](https://github.com/basecamp/policies) (CC BY 4.0).*